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These Terms & Conditions set out the rules that apply every time you access okfun app, open a session, move funds through Coins. ph, PESONet or Bank Transfer, or use any feature in the account. Read them fully before you proceed — continuing to use the platform means you accept what is written here.
These Terms & Conditions form the binding agreement between you and okfun app from the moment you create an account. They cover everything connected to your use of the platform: account registration, funding your wallet, withdrawing amounts you have earned, using the game lobby, and contacting support. Nothing in these Terms removes rights you hold under applicable Philippine law; where a local provision is stronger, that provision applies. Access to okfun app is available only where local law and the laws of your region permit it. By registering, you confirm that accessing and using the platform is lawful in your jurisdiction. If you are uncertain, check local regulations before proceeding. Payment activity — including deposits made through Coins. ph, transfers via PESONet, and direct Bank Transfer instructions — is also governed by the terms and conditions of the respective payment provider. okfun app does not override those provider rules; it operates alongside them. When a conflict arises between a payment provider's terms and these Terms, you should contact support through your account dashboard to clarify which set of rules applies to your specific transaction. We keep the current policy version dated and posted here so you always know which version is in effect.
Not every activity on okfun app sits under the same set of rules. Understanding the scope of these Terms helps you know where to look when a question comes up about your account, a transaction, or content you see on the platform.
Creating, verifying and managing your okfun app account — including login credentials, session security and account-level restrictions — falls fully within these Terms. Any action taken under your account login is considered your action, regardless of who performed it.
Deposits, withdrawals and wallet movements processed through Coins. ph, PESONet or Bank Transfer are covered here, but also by the payment provider's own terms. Both sets of terms apply simultaneously; neither cancels the other.
Game titles available in the lobby — including those from JDB, Joker, PlayStar and Spadegaming — are presented under licence from the respective studios. okfun app hosts that content; it does not own or modify the underlying game rules. Studio-level rules sit with each studio.
Links, payment processors and any external tool accessible from the platform are governed by their own terms. okfun app is not responsible for the content, accuracy or practices of third-party services, even where they are accessible directly from within the account.
These Terms are not one-sided. You have practical actions available to you at any point. Your transaction history — deposits, withdrawals and wallet adjustments — is recorded and viewable inside your account dashboard after login; you do not need to contact support to retrieve a standard record. If a transaction shows an error, raise it through the support channel in your account; do not wait, because time limits on dispute windows apply as described in the full policy text. Account details you supplied at registration can be corrected by following the update steps shown in your profile section. Where a correction requires identity verification, the fields and document types accepted are shown in the verification flow itself. If you want to request a copy of the data okfun app holds against your account, or if you want to ask a question about how your information is used, the support path described in the Contact section of this page is the right starting point.
Your full deposit and withdrawal history is listed inside the account dashboard. Select the transaction log tab to filter by date or payment method — Coins. ph, PESONet or Bank Transfer entries each carry a reference number.
Name, contact information and linked payment details can be updated in the profile section. Some changes require supporting verification; the fields shown during the update flow tell you exactly what is needed before saving.
Any question about how these Terms apply to your account should be sent through the support channel. Include your account reference and a clear description so the team can locate the relevant record and reply with a specific answer.
If a section of these Terms is unclear or you believe an action on your account conflicts with what is written here, contact support directly. We aim to provide a written response that references the specific clause in question.
Policy questions deserve a direct answer, not a generic response. Use the channels below when you need clarification on these Terms, want to dispute a transaction, or need to request account-level information. Have your account reference ready when you write in — it speeds up the review.
The live chat button appears on every page once you are logged in. Use it for time-sensitive questions about a transaction in progress or an account restriction that is affecting access right now.
For written policy questions — including requests for account data, correction of registration details, or formal dispute of a transaction — send an email through the contact address shown in your account settings page.
Many answers are already in the dashboard. Transaction records, current policy version, and the verification status of linked payment methods like Coins. ph or Bank Transfer are all visible after login without contacting support.
We keep these Terms current and post the latest version on this page whenever a change is made. No change takes effect retroactively; it applies from the date shown at the top of the updated document. If a change materially affects how you use your account, we aim to notify you through the contact method associated with your account before the change takes effect.
Account data you supply — including payment details linked to Coins. ph, PESONet or Bank Transfer — is held for the purposes described in our Privacy Policy. We do not share personal account data with third parties beyond what is required to process a transaction or comply with a lawful request.
Cookies are used to maintain your logged-in session and to remember account preferences. You can manage cookie settings through your browser. Disabling certain cookies may affect how account features display or respond, including the payment flow.
You are responsible for keeping your login credentials secure. If you suspect unauthorised access, use the account lock option visible in your security settings and contact support immediately. We do not ask for your password through any support channel.
To request a copy of your account data, ask for a correction, or raise a formal question about how these Terms apply to your account, contact support with your account reference number. Written requests receive a written response.
If something in these Terms is unclear, the answers below cover the questions we hear most often. For anything not addressed here, contact support through your account dashboard.
They apply from the moment you create an account on okfun app and continue to apply for as long as your account remains open. Every session, transaction and support interaction is covered. If you do not agree with any part of these Terms, you should not continue using the platform.
The updated version is posted on this page with a revised date. If the change is material, we aim to notify you through your registered contact method before it takes effect. Continuing to use your account after the effective date means you accept the updated Terms.
Yes, in part. okfun app's Terms govern how transactions are processed from the account side — wallet credit, withdrawal requests and dispute handling. The payment provider's own terms also apply to the same transaction. Both sets of rules run in parallel.
Go to the transaction log in your account dashboard, locate the relevant entry and its reference number, then raise the issue through live chat or email support. Include the reference number and a brief description. Time limits on disputes are stated in the full Terms text, so raise it promptly.
Yes. Send a written request through the email support channel listed in your account settings. Include your account reference. We will respond in writing, identifying what data is held and in what form. This right exists separately from any dispute or transaction query.
Access depends on local law and whether your region is within an eligible area. These Terms apply only where use of the platform is permitted by applicable local law. If you are uncertain about eligibility in your location, check the relevant local regulations before proceeding.