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These legal terms govern how okfun app operates your account, handles your data, and defines what you can expect from us — and what we expect from you. Access to our platform depends on local law and is available only where local law permits.
Our policy is written for users accessing okfun app from the Philippines, where availability depends on local law and eligible regions. By creating and using an account, you confirm you are in a region where access is permitted under applicable law. We collect only the account data needed to operate your wallet, process transactions through payment channels such as Coins. ph, PESONet, and Bank Transfer, and respond to your support requests. We do not sell your personal data to third parties for marketing purposes. Your transaction history — deposits, withdrawals, and account activity — is stored on your account dashboard and accessible after login. If a payment route such as a GCash or Maya transfer is involved in a transaction, the record of that transaction is part of your account history. This policy may be updated when operational or legal requirements change. The version shown on this page is the current one. Where a change affects your rights in a material way, we will make the updated version accessible through the same policy page. Continued account use following a material update constitutes acceptance of the revised terms. If you have questions about any clause, reach us through the support contact listed on this page.
Transactions routed through Coins. ph are logged against your account wallet and visible in your transaction history after login.
PESONet transfers are recorded with reference details shown in your account dashboard. Retain those references for any dispute.
Direct bank transfer records appear in your account history alongside the payment channel used, giving you a clear paper trail.
Where GCash or Maya is used, the wallet name and transaction amount are captured in your account record at the time of the transaction.
Not every interaction with okfun app falls under a single policy clause. Some areas — such as third-party payment processors — have their own terms that sit alongside ours. Understanding what this policy covers and what it does not helps you know where to direct a question or raise a concern. The four areas below define that boundary clearly.
This policy covers how your account is created, verified, maintained and closed. Account-level decisions — including access restrictions in certain regions — are governed by these terms and by local law where you are located.
Deposits and withdrawals processed through our supported payment channels fall within this policy's scope. The record of each transaction is held in your account dashboard and accessible to you after login.
Game content supplied by studios in our lobby — including titles across slots and live casino — is covered by this policy as part of the platform experience. Game mechanics and prize structures are set by the individual studios.
Payment processors, wallet providers like GCash or Maya, and external networks such as PESONet operate under their own terms. We do not control those terms. Where a dispute concerns a third-party service, you may need to raise it with that provider directly.
You hold specific rights over your account data and records under this policy. These are not passive entitlements — they come with clear steps you can take inside your account or through our support channel. Reviewing your transaction history, correcting account details, or raising a policy question all follow a defined path. We do not require you to submit a formal legal request to access or correct basic information; the account dashboard handles most of it directly after login. For anything the dashboard does not cover — such as a data-processing question or a policy clarification — you can reach our support team using the contact details in the Support section below. Response handling follows the queue order and verification steps shown when you submit your request.
Log in to your account and open the transaction history section. Every deposit, withdrawal and wallet movement is listed there with the payment channel used, including Coins. ph, PESONet or Bank Transfer where applicable.
Account profile fields — name, contact details, linked wallet information — can be reviewed in your account settings. Where a field is locked due to verification requirements, the correction process is shown on that settings screen.
If a clause in this policy is unclear or you believe a record is inaccurate, contact us through the support route listed on this page. Include your account reference and the specific item you are asking about to help us handle it efficiently.
For access issues, account-level disputes, or questions about how your data is used, our support team is the right contact point. Use the channel that matches the urgency of your concern — live chat for faster handling, email for documented requests.
Policy questions and account-related concerns can be directed to us through any of the three channels below. For urgent account issues, live chat is the quickest route. For documented requests — such as data inquiries or formal policy questions — email gives you a written record of the exchange. The support page also carries a reference form for structured submissions.
Open the chat widget from any page while logged in. Describe your policy concern or account issue and a support agent will handle it in queue order. Have your account reference ready to speed up verification.
Send your question or data request to our support email address, found on the Contact page. Include your account username and the specific policy clause or transaction you are referencing for faster handling.
The support page carries a structured submission form for account queries including policy concerns, correction requests and access questions. Submissions are logged and responded to in the order received.
We apply consistent data-handling practices across all account activity on okfun app. Cookies on this site are used for session continuity, account authentication and basic analytics — not for advertising profiling. You can review and adjust cookie preferences through your browser settings at any time. Account security relies on the login credentials you set; we recommend keeping those credentials private and not sharing them. Data retention follows the schedule required by applicable law and our internal operational policy. Where retention is no longer legally required, data is removed from active systems. For any question about what we hold, how long we hold it, or how to request removal, use the support contact listed above.
We retain account and transaction records for the period required under applicable law and operational policy. Once that period expires, records are removed from active systems. Your account dashboard shows current-period history.
Session cookies keep you logged in across pages. Analytics cookies help us understand how the platform is used. No advertising or cross-site tracking cookies are placed without your acknowledgment through the cookie notice.
Your account credentials are your responsibility. We do not ask for your password through chat, email or any other channel. If you believe your account has been accessed without your consent, contact support immediately through live chat.
To request a correction to your data, ask about how your information is processed, or raise a concern about a policy clause, contact support with your account reference. We handle these requests in the order they are received.
The questions below cover what users in the Philippines most commonly ask about our legal terms, data practices and account rights. If your question is not answered here, use the support contact on this page.
Access to okfun app depends on local law and is available only in eligible regions. If you are accessing from the Philippines, local law applies to your use of the platform. We do not make specific licensing claims; eligibility is determined by the law of the region you are in.
We collect the data you provide during account registration and the transaction data generated by your wallet activity — including payment channel records for Coins. ph, PESONet, Bank Transfer, GCash and Maya. We do not collect data beyond what is needed to operate your account and support your requests.
Log in to your account and open the transaction history section from your dashboard. Every deposit and withdrawal is listed there, including the payment route used. This record is your right under this policy and is accessible at any time while your account is active.
Yes. For corrections to account profile fields, start in your account settings. For data removal requests or questions about what we hold, contact support with your account reference and a clear description of what you are requesting. Retention requirements under applicable law may affect what can be removed.
Account closure does not immediately erase all records. Transaction and account data is retained for the period required by applicable law and our operational policy. After that period, records are removed from active systems. Contact support if you want to understand the specific retention period that applies to your account.
The current version of our legal terms is always shown on this page. When a material change is made — one that affects your rights or how we handle your data — the updated version replaces the previous one here. Continuing to use your account after a material update is treated as acceptance of the revised terms.